Kentucky Plumbing (KYPD) of Lexington

V&M Investments, LLC

2 years ago

Great Service & Responsiveness! They came out the same day to inspect a gas hot water heater that stopped working. I was told by another company I needed to replace it without knowing the root cause of why it stopped working. However, Thoroughbred Plumbing found the root cause and fixed it within 15 minutes saving me over $2,000 quoted by the other company for full replacement. I really appreciate their honesty and the serviceman's (Ben) professionalism. They have earned themselves a new customer! Would 100% recommend.

Randie Barnard

2 years ago

Ben was great. He was very nice and very knowledgeable. Another plumbing company had indicated that they couldn’t repair the faucet due to a discontinued part. Ben kept checking and found that another part would work which saved replacing the entire faucet and the demolition it would have taken. The cost was reasonable considering the effort it took to find the correct part. I would highly recommend Ben and Thoroughbred Plumbing.

Jessi Craft

2 years ago

Ben was awesome! I called at least 5 other plumbing companies and Thoroughbred was the only one who would come same-day to repair our toilet. Pricing was reasonable and Ben was even able to give me a quote for some future work we’d like done. Definitely will be using them again!

James Wiegand

2 years ago

Josh was early, professional, personable and got right to work. He examined each of needs, determined what needed to be done, gave me an estimate, got my approval and went right to work. No mess no fuss. Very satisfied with the price and workmanship. I will continue with Thoroughbred Plumbing from now on. 🙂🙂 …

Kennedy Cox

5 months ago

Outstanding service ! Very respectful. Quick and prompt to diagnose and fix the issue !

Amy Robinson

Edited 2 years ago

Matt was awesome! He came out in an emergency situation and was at our home within an hour. He fixed the immediate issue and we asked him to come back for several other plumbing problems we had been dealing with. The second time he came out he was extremely friendly and courteous like before. He fixed issues we have had for several years and that other plumbers weren’t able to diagnose. The prices were very reasonable too. We highly recommend him and Thoroughbred Plumbing!

Michael Hart

2 years ago

Josh is a real good solid dude I use him again I used them at the company I work for and I will have him come out to my residential Josh is a real good solid dude

Shane Slone

5 months ago

Tim was great. Efficient, pleasant and professional. 10/10 would call again.

Jeff King

2 years ago

These guys go above and beyond to say the least, very satisfied. I had to have my water line removed and replaced from the city meter to my home, about 30 feet. The city broke my water line and these guys got me up and running as quickly as possible. I have a brick patio in front of my home and the water line ran right underneath it, into my basement. They were so delicate to not remove my patio, I was so thankful. As you can see in the pic, they could have just ripped up the entire patio and called it done. They finished the job on a Friday afternoon and Friday evening, about 7pm, I noticed I didn't have hot water. I called and a few minutes later they called me back! Walked me through getting the pilot lit again, boom working. I don't think I'll ever call another plumber, and def will recommend them. I bought the crew lunch for their extended efforts, great group of employees. Their dispatcher/manager was also super friendly! Call them if you need a plumber!!

Ed Murner

6 months ago

I needed to replace a couple water heaters and I’m so glad I went with KYPD. Tim came out and looked at our current set up. Within a few minutes, he had a quote put together for me. When I agreed to the work, he had two water heaters on their way to us and he installed them within a couple hours.